COVID-19 Update

May 25th 2020 Latest Update

As always it’s good to be in touch. As we move closer towards the day we are able to welcome you to the salon again, we want to share with you some of what we are preparing for your safety. We do not yet have a definite, but we are optimistic for the date Boris Johnson set out in his roadmap announcement of 10th May on easing of the lockdown. The roadmap put salons in the hospitality category to reopen on July 4th.

The team have been expanding their knowledge and certifications in sanitation procedures to fight the Covid-19 virus. They are currently being briefed regarding the changes we will be making and will receive training before we re-open. Your health and safety are of the utmost importance to us, things will be a little different when we return. The team will be wearing face coverings and when you arrive for your appointment the door will be locked. Do not be concerned, we will be expecting you and will greet you at the door and direct you straight to your pre sanitised styling station where your disposable towel and cape will be set out. At the end of your service you will checkout in your chair, we are minimising the amount of movement you have to make in the salon by managing your journey through the service. You will notice we are using a green and red signal system so you will know what has been sanitised. We will be undertaking pre appointment consultations to ensure we have the correct service booked out for every guest and we can plan our time so that we do not run over and create situations of too many people in the salon at one time. We are excited for this change, we believe it will make the experience better for guest and stylist. If there are specific requests you have we will accommodate you as best we can.

All our salons have had a deep clean and assessment of the equipment and fittings, it is not just the team that may look a little different, we want you to feel safe when you visit us. There are somethings we may have to ask of you, for example, we will ask you to bring a large bag with which to put your jacket and bag so it can be safely stored on the chair next to you (which will be empty to comply with social distancing) and a pen with which you can write without fear of contamination. 

We will be temporarily pausing our refreshment service, so encourage you to bring a coffee, water and a snack. We will contact you before your service and communicate clearly throughout so you have succinct instructions about the changes we are making for everyones safety. 

We are currently working on a plan to get appointments rescheduled and we will be in contact as soon as we have a definite date. We will be working extended hours to accommodate people as best we can. A massive thank you for your messages of support and goodwill, it means a lot to us at this time. 

Meanwhile, please remember that should you need product recommendations and advice about you hair we are able to deliver your favourite products to your door. Contact us by email – telephone 03456524400 or message us on social media. 

Sending love and good thoughts to you and your loved ones, 

Facebook – Feathers Hair Salon Group
Instagram – Feathershair
T – 03456524400
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