In 2014 we celebrated 25 years of beautiful hairdressing in North Essex. We are very proud of this great achievement; especially when you take into consideration research suggests only 9% of small businesses survive over 10 years.
Debbie Digby founder of the group says “Without our tremendously loyal management team and incredibly supportive clients this would not have been possible. Many of them have been with us over 20 years”
What do Feathers put their success down to?
“Professional hairdressing and luxury service delivered by a highly trained and skilled team” said Debbie, “and we use only the best quality products. The whole teams commitment to success ensures the delight of our clients and we have found this to be a winning formula”
We understand the difference between ordinary hairdressing and personalised design. If you make a mistake with your clothes or make up you can take them back or leave them in the wardrobe, but the Hairstyle we create for you will be the one you wear everyday. It should say something about you – BEAUTIFUL.
As many women no longer have the time to visit their salon on a weekly basis it is important to invest in a designer hairstyle that can be maintained at home. That is why at Feathers, we offer a Personalised Design with a Home Maintenance Programme.
We care about the way your hair looks everyday, not just on the day of your visit. Try our service for yourself, like you it’s a little bit different – SPECIAL.
Togetherness and Success
- Be happy and helpful
- We are a learning organisation pursuing excellence through understanding
- Know the value of the bad truth vs. a good lie
- Change is uncomfortable but failure to change…
- There is so much competition – what makes us unique and different?
- Gossip harms – please be upfront
- Practice tough love
- Live on the front side
- Do what’s right
- Always do the best you can
- Treat others the way you wish to be treated – Lou Holtz
- Successful people have initiative and imagination
- Bring solutions Use resources responsibly
- Balance – That which is good for both will last
- Have trust and respect for those with whom you work
Our promises to you
We care about the way your hair looks everyday, not just on the day of your visit. Try our service for yourself, like you it's a little bit different - SPECIAL.
We care about providing a professional service, which is why we only use salon professional products and styling tools to give you the ultimate hairdressing experience.
Friendly & Welcoming
From the moment you walk in to the very second you leave you will experience a friendly and welcoming service.
Relax and enjoy your experience with a deep conditioning treatment, luxury head massage and complimentary refreshments.
Commitment to Success
Like everyone we want to be successful, which is why we are committed to working hard for our clients.
Quality Hair Products
The quality and condition of your hair is important to us, which is why we only use salon professional hair products from award-winning brands.
We offer a satisfaction guarantee with all our hair services and products. If you're not happy, we're not happy.