July 4th 2020 Latest Update
As always it’s good to be in touch.
We are so delighted to be able to welcome you to the salon again, we want to share with you some of what we have prepared for your safety.
The team have been expanding their knowledge and certifications in sanitation procedures to control the Covid-19 virus. They have been consulted and trained regarding the changes we have made and are excited to see you all again. Your health and safety are of the utmost importance to us, things will be a little different when you visit. The team will be wearing visors and when you arrive for your appointment the door will be locked. Do not be concerned, we will be expecting you and will greet you at the door and direct you straight to your pre sanitised styling station where your disposable towel and cape will be set out. At the end of your service you will checkout in your chair, we are minimising the amount of movement you have to make in the salon by managing your journey through the service. You will notice we are using a green and red signal system so you will know what has been sanitised. We are undertaking pre appointment consultations to ensure we have the correct service booked out for every guest and we can plan our time so that we do not run over and create situations of too many people in the salon at one time. Please look out in your inbox for these important emails. We are excited for this change, we believe it will make the experience better for guest and stylist. If you have specific requests we will accommodate you as best we can.
All our salons have had a deep clean and assessment of the equipment and fittings, it is not just the team that may look a little different. We want you to feel safe when you visit us. There are somethings we may have to ask of you, for example, we will ask you to bring a large bag with which to put your jacket and belongings so it can be safely stored on the chair next to you (which will be empty to comply with social distancing) and a pen with which you can write without fear of contamination.
We will be temporarily pausing our refreshment service, so encourage you to bring refreshment with you. We will contact you before your service and communicate clearly throughout so you have succinct instructions about the changes we are making for everyones safety. For more information about your visit CLICK HERE.
We have contacted everyone on our waitlist, they have either been booked, called, emailed and/or text. If we have not yet been able to speak to you and you need an appointment please call us on 03456524400. We are taking bookings by phone as normal at this time. Our online booking is now live, CLICK HERE to book online now. We have to monitor carefully the number of team and clients in the salon at any one time.
Meanwhile, please remember that should you need product recommendations and advice about your hair we are able to deliver your favourite products to your door. Download our free app - #salonlove - here you can browse and shop our professional product lines as we are not able to have you into the salon if you do not have an appointment. If you have any questions you can call, email or message us on social media.
Sending love and good thoughts to you and your loved ones,
Facebook – Feathers Hair Salon Group
Instagram – Feathershair
T – 03456524400