March 2021 Lockdown 3.0

As always it’s good to be in touch.

When you look good you feel better.  

Thank you for your support, it means the World to us.

 

We are extremely optimistic that the Government will give us the go ahead to open on 12th April, so we have put a restart plan together for our reopening. 

 

We have a priority list of clients who had their appointments cancelled and have a reservation fee on record. We will commence calls for these clients the week beginning Monday 22nd March, please look out for our call, it may come from a number you do not recognise. Please be patient, the team will do their very best to accommodate everyone. 

 

Our online booking will open from 1st April for appointments, and our telephone lines will be manned from 7th April. 

 

Consultations 

Also, from the 7th April your stylist will be undertaking consultations by telephone/facetime for any complex services which could require preliminary tests or more time for your appointment. It is really important that we do not run over time on appointments and the day runs as planned in order for us to meet the guidelines set by the Government for Personal Care businesses. You could request a consultation, or we may contact you following information you send in response to the pre appointment forms we will send to you by email. 

 

Consultation Forms 

You will receive consultation forms by email, please do complete the questions and return to us as soon as you can. The team are excited to be implementing these procedures, it will mean we will be approaching complex services with advance information which will help us to be prepared for the workday and predict outcomes more accurately. 

 

Colour Responsible Policy 

We have been committed to the safety and peace of mind of our clients for a decade. If you have had a colour service with us, you would have applied a Colourstart transfer type patch to the inside of your arm to check suitability for your colour service. This process has changed, the MHRA (Medicines and Healthcare products Regulatory Agency) have approved Colourstart for use as a medicine. You can read more about the changes here and your stylist will help you decide the best process for you moving forward. 

 

Welcoming You Back 

Safety is paramount, if you have visited us since July 4th 2020 (end of first lockdown for hairdressers) you have experienced the measures we have in place to keep you and the team Covid safe. You can see our measures here. 

 

Finally, we want to thank you for your support of Feathers Salon Group, you are the reason our business exists and we are so grateful for the opportunity of looking after you, your family and your friends. If you need to contact us at this time you can by emailing salon@feathers4hair.co.uk or by contacting us on social media.

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